What You Should Do

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While waiting for roadside assistance or a tow truck, a driver should prioritize safety — both personal and vehicular. Here’s a step-by-step guide to stay safe:

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If the vehicle is in a dangerous location (like the middle of a busy road), exit only if absolutely necessary and find a safe spot off the road while keeping an eye on traffic.

If your vehicle is in a safe driving condition, pull off to the shoulder or side of the road. Put the car in park, engage the emergency brake, and turn your steering wheel away from the road.

  • Move your vehicle as far off the road as possible, preferably to the shoulder or a rest area.

  • Avoid curves or blind spots — aim for a straight, visible section of road.

Keep hazard (emergency) flashers on to alert other drivers, especially in low visibility or at night.

  • Remain in the car with doors locked, especially on highways or if you’re alone.

  • If you must exit (e.g., flat tire), do so away from traffic, ideally on the passenger side.

  • Contact your roadside service or towing provider.

  • Use GPS or smartphone apps to pinpoint your location accurately.

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  • If you have flares, cones, or triangles, place them behind your car at increasing distances (15–50 ft).

  • Only do this if it’s safe and traffic is minimal.

Have these items accessible:

  • Flashlight

  • Phone charger

  • Blanket or jacket

  • Water/snacks

  • Emergency contact lis

  • Politely decline offers from passersby. Say help is already on the way.

  • Only unlock your doors for uniformed professionals or confirmed roadside personnel.

  • Give them your exact location (mile markers, landmarks).

  • Share your vehicle make/model, plate number, and any hazards nearby.

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STAY SAFE!